Service Process
Service Process
Full service support from condition assessment to delivery
Selection Information Collection
Confirm equipment type, installation method, movement frequency, bending radius, temperature, oil contamination, chemical media, and shielding requirements.
Product Series Matching
Narrow down specifications based on WUPP product series and representative models, cross-checking with client engineering conditions.
Quotation & Sample Confirmation
Communicate pricing around model, quantity, length, packaging, and project timeline; samples require confirming specific models first.
Supply Coordination
After order confirmation, coordinate production scheduling, logistics, and batch information to align procurement with site timelines.
After-sales Communication
First-line response for on-site wiring, model verification, and quality feedback; assisting clients with brand technical documentation when needed.